FAQ's

How to Order Permanent Magnets ( Neodymium/Ferrite Magnets) on your Website?

1.) Go to Brads Lodestone Philippines Official Website.

2.) Select either NEODYMIUM MAGNET or FERRITE MAGNET TAB. If you are not certain about the size you need, just click the "Show All" on the drop down.

3.) Choose all the size you need and click the "ADD TO CART".

4.) Once you are done selecting the sizes you need, go to the upper right most of our website and click the "Checkout" button.

5.) If you have a plan to buy again in the future, select the "Register Account" or if not, just select the "Guest Checkout" then click the "Continue"

6.) Fill up the form with Your Personal Details " First Name, Last Name, Email, Telephone Number & Complete Address". If your Address and the Delivery Address is the same, just tick the Checkbox and continue.

7.) Select the Delivery Method.

Pick Up - if you wish to pick up the items in our office or if you wish to ship your order via "Grab Express" or via "Lalamove". 

                        However, you need to settle the payment first before we ship your order out.

Weight Based Shipping -  Delivery via courier.

8.) Select your preferred Payment Method ( Via BDO Bank Transfer, LBC Express or Via Palawan Padala). Once done reading the "Terms & Conditions", click "Continue".

9.) Just take note of the all the necessary information stated on the instructions and click the "Confirm Order" and proceed with your payment. 

11.) Please take note of your "Order ID" and send it together with your proof of payment to our Official Facebook Page.

If you have any questions regarding your order, please contact us immediately. 

Where can I pay my order?

We accept payments from BDO, LBC and Palawan Express Only. Or if you will pick up your order in our office, you can pay us in cash.

Do you accept COD?

Unfortunately, we don't have this service available at the moment. We are constantly evolving and we are looking forward to have this service available in the future.

How many days before I receive my order?

For Metro Manila Area, It takes 24 Hours before you receive your order. For Provincial Area, It will takes 3 to 4 Business Days.

Do you require minimum order?

We don't require minimum order for stock items or the items that is listed on our website. However, if you require a customized size, Yes, we require minimum order quantity.

Do you customized magnets?

Yes, we require a certain minimum order quantity for customized sizes. The MOQ depends on the dimensions that you are inquiring about.

How long does the customized magnets before it arrive?

You will have your magnet for about  4 to 5 weeks.